• Paid in advance for one years support

• Support by E-Mail, with a next day service for answers to questions.

• Recovery from system problems by analysis of data files and entire systems (may require use of FTP server).

• Recovery from system problems by direct access to the target computer – will require VNC or similar connectivity.

• Telephone support through Skype (Internet based Telephony).

• Interactive support with TeamViewer or LogMeIn.

• Paid for investigation of one incident or support issue

• Recovery from system problems by analysis of data files and entire systems (may require use of FTP server).

• Recovery from system problems by direct access to the target computer – will require VNC or similar connectivity.

• Telephone support through Skype (Internet based Telephony).

• Interactive support with TeamViewer or LogMeIn.