Support Packages for Ezi Solution Systems

Making Your Business Easier

 

We regret that the UK part of Ezi Solution Systems are no longer able to sell support options for Retail Man POS or Ezi Accounting.

 

• Paid in advance for one years support

• Support by E-Mail, with a next day service for answers to questions.

• Recovery from system problems by analysis of data files and entire systems (may require use of FTP server).

• Recovery from system problems by direct access to the target computer – will require VNC or similar connectivity.

• Telephone support through Skype (Internet based Telephony).

• Interactive support with TeamViewer or LogMeIn.

• Paid for investigation of one incident or support issue

• Recovery from system problems by analysis of data files and entire systems (may require use of FTP server).

• Recovery from system problems by direct access to the target computer – will require VNC or similar connectivity.

• Telephone support through Skype (Internet based Telephony).

• Interactive support with TeamViewer or LogMeIn.

 

Updated on 21st Aug 2017

 

SALES

We regret that the UK part of Ezi Solution Systems are no longer able to sell support options for Retail Man POS or Ezi Accounting.