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Download Ezi Accounting, the low cost accounts package for
small to medium sized businesses, with invoicing, stock
control and purchasing. Integrated with online help.
Download Retail-Man to convert a PC into a powerful Point
of Sale (POS) system with accounting. Supports most standard POS hardware
(bar code reader, docket printer, pole display, cash drawer,
touch screen).
The Ezi Legal software for practice management will be available
for download soon. Ezi Legal is designed to help small to
medium legal firms manage their business by tracking clients,
time spent and billing.
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Support Information for Retail-Man POS System
Retail-Man converts your PC into a
powerful Point of Sale system when used with POS hardware such as Receipt Printer, Barcode
Scanner, Cash Drawer and Pole Display.
Most customers find Retail-Man
easy to install and use, but a few customers do
experience some difficulties with initial setup.
A support package is recommended
to minimise downtime and to help with setup.
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This page contains information that
we hope will get customers started quicker. A new
version of the package is normally produced every 2 to 3 months. Customers are
recommended to upgrade the software to take advantage
of new features and fixes.
Silver
and Gold Support packages are available for those customers
that require higher levels of support. Please
click on the images below for details. Please
see the list of resellers, who may offer enhanced levels
of support in some countries.
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Minimum PC requirements
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A PC is required with a minimum
of Pentium 300MHz processor, 25MB disc space, 600x800 screen,
Windows 98 or newer. A higher specification
PC may be required if other software is to be
run along with Retail-Man. |
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Windows XP or Vista is recommended for
PCs that are running with locales that do not
use the Latin script. |
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A file server is required for
running multi-user Retail-Man system, with one
PC per point of sale terminal. Windows 2000, XP
or Vista are recommended for the file server. |
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A CD-Writer or similar device
is recommended to enable regular backups of the
data held in Retail-Man. |
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An Uninterruptible Power Supply
(UPS) is recommend to minimise the effect of power
fluctuations and loss of power. |
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General
Requirements for POS Hardware
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The cash drawer should have a serial
interface or connect to the receipt printer. |
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The barcode reader should have
a keyboard interface. |
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See the hardware
requirements page for more details of supported
hardware and suppliers |
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Support
Information
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The full
Retail-Man User Manual (in PDF
format) can be downloaded from
here. |
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The
Installation & Upgrade Manual (in PDF
format) can be downloaded from
here. |
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The
Quick Start
guide (in PDF
format) can be downloaded from
here. |
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The
Multi-user
Installation guide (in PDF
format) can be downloaded from
here. |
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Visit
Ezi Forum for more support
information and discussions on the use of Retail-Man
POS software and hardware. |
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Contact a
reseller who may
offer better support, installations, upgrades,
training and supply hardware. |
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Downloads and documentation can
now be ordered on a CD-ROM which includes other
useful software. The cost is from GBP 8.00 (USD14.80).
Delivery may take up to 14 days. Payment
is by PayPal or by credit card using ePDQ. |
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Contacting Ezi Solution Support
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Please look through this page,
the documentation and
Ezi Forum
before contacting Support |
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Send an E-Mail to
pos@ccounting.com
if you have questions that are not covered by
this page or the manual. We need the information
below before we can answer a support question.
• The version
of Retail-Man (see Help => About)
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The version of Windows being used (e.g.
XP, Vista, 2000, 98)
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The company name (for licensed software)
or The web site
where Retail-Man was downloaded. |
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Ezi Solution will try to respond
to support questions within 24 hours, but this may
not always be possible. |
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A support contract is recommended
to ensure the fastest resolution of support
issues. |
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Windows XP and Vista
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Install Retail-Man using the
Administrator account or an account with
administrator privilege. |
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Windows Vista - To start the installation, RIGHT CLICK on the download, then choose RUN AS ADMINISTRATOR to start the installation.
There is currently an issue with Error 1102 being
displayed on start-up before a licence key is
saved. A fix for this will be available soon. The
error can be ignored, so click on the Ignore
button to continue. |
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Spanish Arabic French & Portuguese
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The standard download includes language files
in English, Spanish and Arabic |
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Instructions for downloading language files and switching
to French language are on
Ezi Forum. |
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Instructions for downloading language files and switching
to Portuguese language are on
Ezi Forum. |
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Instructions for downloading language files and switching
to Arabic language are on
Ezi Forum. |
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Download the User Manual in Arabic
from here.
Prepared by Alkehebra IT Services in Libya. |
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Instructions for switching to
Spanish language are on
Ezi Forum. |
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Download the user manual in
Spanish from
here. |
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Ezi Solution are looking for
partners to market the Spanish, French
and Portuguese software |
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Multi-Location
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Version 1.80 is the first release of Retail-Man to support retail outlets in
more than one location. |
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The standard Retail-Man 1.80
download is installed at each retail outlet. All
sites must run the same version of Retail-Man. |
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A trial licence key is required
to unlock the multi-location features. Please E-Mail
Ezi Solution
for a trial licence to evaluate multi-location
features. A company name must be provided. |
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The Setup Guide for
Multi-Location can be downloaded from
here. |
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The main server must have
Gold Support in a Multi-Location system. One
additional user licence is required for each site
to allow remote connection. |
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Please E-Mail
Ezi Solution with details of requirements so
that we can propose the solution to meet your
needs |
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Ubuntu Linux
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Still in Beta Test. Retail-Man
has been tested on Ubuntu 7.04 Linux OS
(32-bit), using Crossover Office Pro 6 (not
the demo version). |
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After installing Crossover
Office, Retail-Man can be installed using the
steps listed below.
• Applications -
Crossover - Install Windows Software
• Install
unsupported software ... etc
• New bottle:
retailman
• Create from
template: win98 |
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Upgrades
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Upgrades from similar releases
(e.g. 1.50 to 1.50.6) are available free of charge. |
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Upgrades to increase the number
of licensed users are available, payable by Credit
Card. Full details are listed on upgrade options. |
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Upgrades from one major release
to another (e.g. 1.60 to 1.80) are available
on payment of a fee, payable by PayPal or Credit
Card. Prices for upgrades to 1.8 start at USD
60.00. Full details are listed on upgrade
options. |
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Warning
- The download for Retail-Man 1.80 is for new
installations and for upgrades. A new
licence has to be purchased to use Retail-Man
1.80. Customers on support can request
a free licence key. A full backup
is recommended before upgrading Retail-Man.
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Common
Issues with Installation & Initial Use
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Downloads
- Ensure that the file is full size (8179kB).
Try downloading again if there are errors during
installation. |
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Invoices
& Quotes - Words that are specific
to your business can be specified under Maintenance
-> System Setup -> Sales. |
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Languages
- A language file can be created in Arabic, English,
French, German, Greek, Italian, Japanese, Spanish.
This can be used to change the screens and reports
to have headings in these languages. Initially
all the headings have been created in English.
See Maintenance -> User Settings -> Master
User -> Settings -> Interfaces. |
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Localisation
- Country specific options can be set in Maintenance
-> System Setup -> General. Options
include the date format, paper size, currency
symbol, name of tax. |
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Menus
- Retail-Man can be used using two menu systems. See
Maintenance -> User Settings -> Master
User -> Settings-> Interfaces. The
options are Big Buttons or Menu & Toolbars.
The choice of menu system is down to the user.
The background image can be changed on the same
setup page.
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Paths
- Make sure the installation path does not contain
spaces and follows the DOS path conventions
(maximum of 8 Alpha-numeric characters length).
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POS
Hardware - Options can be set under Maintenance
-> System Setup -> Hardware. Details
of the reports printer, POS printer, customer
pole display, cash drawer can be configured.
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Reports
- Graphical reports require MS Graph to be installed
on your system. MS Graph normally comes with
MS Office. If MS Graph is not installed on your
system, the reports will not display properly.
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Screens
- Retail-Man is designed to run on a 800 by
600 screen size. Use of a smaller screen resolution
will cause the information inside its windows
to disappear.
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Server
Installation - Install the program on C:\RMAN
on the server, then from the network station,
map the server C: drive to F: drive letter, then
create a short cut on the station to point you
to F:\RMAN on the server. |
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Touch Screens
- Configure the software to use Big Buttons.
See Menus above. |
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Removal
of Retail-Man
Depending on
the version of Retail Man, there are two ways
to uninstall the software.
Older
- 0pen \RMAN\SETUP folder and run SETUP.EXE.
One of the options is to remove the software.
Newer
- 0pen \RMAN\ folder and run UNINSTALL.EXE.
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Other
Information
Customers based in UK and Ireland are welcome to apply
for a free listing on the AdMax
Directory. Feel free to browse the web links
pages. |
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